Shipping Info

All orders are shipped with tracked delivery via PostNL from our fulfilment center in the Netherlands. We ship worldwide.

Orders are processed and dispatched within 48 hours and will then leave the Netherlands. Once shipped, delivery times vary depending on destination.

Netherlands: 1–3 days
European Union & UK: 4–8 days
USA, Canada & Australia: 6–12 days

Please note these are average delivery times. Occasionally, delays can happen beyond our control, but we’ll keep you informed every step of the way.

Once your order has been dispatched, you’ll receive an email with tracking info. Tracking links usually become active within 1 business day.

You can also manually track your order here using your tracking number.

If you have any questions about your shipment, tracking status, or anything else, feel free to contact us at jewelry@haedes.com. We’re happy to help.

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