Shipping Info
Free Shipping
We offer free worldwide shipping - no hidden costs.
All orders are shipped with PostNL from our fulfillment center in the Netherlands. You won’t pay any import duties, VAT, or customs fees on delivery.
Shipping Time
Netherlands: 1–3 days
European Union & UK: 4–8 days
USA, Canada & Australia: 6–12 days
Please note these are average delivery times. Occasionally, delays can happen beyond our control, but we’ll keep you informed every step of the way.
How Do I Track My Order?
Once your order has been dispatched, you’ll receive an email with tracking info. Tracking links usually become active within 1 business day.
You can also manually track your order here using your tracking number.
Still have questions?
Reach out to us anytime at jewelry@haedes.com, we’re happy to help.